At Chapter House, we recognize that beginning a journey towards recovery is a significant step, and navigating the admissions process should be straightforward and reassuring. Our dedicated admissions team is committed to providing a responsive and personalized approach to all inquiries, understanding the urgency and sensitivity often associated with admissions to recovery programs.
Immediate Response and Availability
We are here when you need us:
Available seven days a week from 8 AM to 9 PM Central Time
One-hour response guarantee for all phone and website inquiries
No waiting for answers - we understand the importance of timely communication
Confidential and respectful handling of all communications
Whether you call directly or leave a message through our website, you can expect a return call or email within one hour. This rapid response rate applies to all inquiries because we understand that timing is often critical in recovery decisions.
Step-by-Step Admissions Process
1. Initial Contact and Screening
The process begins with your inquiry
Phone or email contact with our admissions team
Brief initial screening to gather basic information about your current situation
Basic criteria assessment to determine if Chapter House is appropriate
No-pressure consultation to answer your questions and concerns
2. Comprehensive Assessment
If initial criteria are met, we conduct a thorough evaluation:
Clinical Assessment by Chapter House Counseling Center:
Appropriate level of care determination based on individual needs
Detailed history gathering including addiction, treatment, and recovery background
Legal issues review including current and past legal complications
Relationship assessment examining significant personal connections
Mental health evaluation including dual diagnosis considerations
Co-occurring disorders screening for comprehensive treatment planning
Medical history review to ensure appropriate care coordination
Assessment includes speaking with:
The prospective resident to understand their goals and concerns
Their support system including family members and treatment professionals
Current treatment providers when applicable and with proper releases
3. Fit Assessment and Recommendations
Ensuring the right match for success:
If Chapter House is appropriate: We proceed with admission planning
If not the right fit: We provide recommendations for different levels of care or alternative service providers
Honest assessment: We believe in matching individuals with the most appropriate level of support
2. Comprehensive Assessment
If initial criteria are met, we conduct a thorough evaluation:
Clinical Assessment by Chapter House Counseling Center:
Appropriate level of care determination based on individual needs
Detailed history gathering including addiction, treatment, and recovery background
Legal issues review including current and past legal complications
Relationship assessment examining significant personal connections
Mental health evaluation including dual diagnosis considerations
Co-occurring disorders screening for comprehensive treatment planning
Medical history review to ensure appropriate care coordination
Assessment includes speaking with:
The prospective resident to understand their goals and concerns
Their support system including family members and treatment professionals
Current treatment providers when applicable and with proper releases
4. Financial Planning and Insurance Verification
Once deemed appropriate for our program:
Financial Coordination:
Connection with financial department to complete all necessary paperwork
Payment process initiation with clear fee structure explanation
Financial planning assistance to ensure sustainable payment arrangements
Insurance Benefits:
Health insurance verification for Chapter House Counseling Center services
Benefits explanation including coverage details and any out-of-pocket responsibilities
Insurance coordination to maximize available benefits
5. Pre-Admission Preparation
Once deemed appropriate for our program:
Getting ready for arrival:
Packing list provision with detailed items to bring and items to leave at home
Family information packet explaining program structure, policies, and expectations
Transportation coordination with assistance from Chapter House staff
Admission scheduling at a mutually convenient time
Final questions answered to ensure comfort and preparation
Our Commitment to Privacy and Dignity
Every aspect of our admissions process maintains:
Utmost confidentiality in all communications and assessments
Respectful treatment of all individuals and families
Safe environment that fosters trust and openness
Professional boundaries while maintaining warmth and support
Who We Serve
Chapter House is specifically designed for:
Young adult men ages 17+ in early recovery from substance use disorders
Individuals with dual diagnosis or co-occurring mental health conditions
"Failure to launch" population needing structured support for independent living
Those requiring more support than traditional sober living environments provide
Individuals with previous treatment exposure who need advanced clinical services
Men facing legal consequences from their addiction requiring structured accountability
Personalized Approach to Recovery
Every individual’s path to recovery is unique, which is why our admissions process is tailored to meet the specific needs of each applicant. Whether you are:
A treatment professional referring a client
A family member looking for support for a loved one
Someone seeking help for yourself
Transitioning from residential treatment and needing continued support
Our team is equipped to provide detailed and thoughtful assistance throughout the entire process.
Making an Informed Decision
We want you to feel confident in your choice:
Comprehensive program explanation including all services and expectations
Honest discussion about what Chapter House can and cannot provide
Questions encouraged - no inquiry is too small or insignificant
Time to decide - we never pressure anyone into immediate decisions
Ongoing support even during the decision-making process
Ready to Take the Next Step?
If you have any questions about how Chapter House works or if you are still deciding if it is the right fit, please do not hesitate to contact our admissions team. Our staff is here to provide all necessary information to help you make an informed decision about this important step in your recovery journey.
Contact us today to begin the conversation:
Phone consultations available seven days a week
Email inquiries welcomed with rapid response guarantee
No obligation assessment to explore your options
Immediate support for urgent situations
Take the First Step Towards Recovery
Discover how Chapter House’s comprehensive programs and supportive environment can help you or your loved one achieve lasting sobriety and personal growth
Reaching out is the first step towards recovery. Whether you have questions, need support, or are ready to start the journey, we’re here to help. Contact us today, and let’s discuss how we can support you or your loved one’s path to a healthier, sober life.
Administrative Office Location
1771 International Pkwy - Suite 129
Richardson, TX 75081